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Thoughts turned to the transfer market. Liverpool were expected to complete a permanent deal for Nicolas Anelka, who had impressed on loan from Real Madrid, but negotiations broke down over personal terms, so Houllier turned instead to El-Hadji Diouf, the Senegal forward. Diouf made little impact on the pitch and proved deeply unpopular in the dressing room. Bruno Cheyrou, whom Houllier likened to Zinedine Zidane, and Salif Diao were nondescript. “I wouldn’t single out Dioufy as much as others would,” Murphy says, “but there were a few fall-outs. His personality wasn’t conducive to harmony.”
Liverpool were four points clear at the top of the Premier League after 12 games of the next season but then came a run of 11 games without a win. Jerzy Dudek, who had previously looked like the solution to a persistent goalkeeping problem, suffered a serious loss of form. So did Heskey and others. They won the League Cup, beating Manchester United in the final, but the “invincible” feeling of the previous two seasons had given way to self-doubt.
Dudek, in his autobiography, said Houllier rounded on his players at one stage, saying that they were “waiting for me to be sacked”. The impression gained at the time, reporting on Liverpool, was of a manager who was becoming paranoid. “That’s probably a good word,” Murphy says. “Maybe it was more of a frustration with some of the criticism. We had come so far so quickly. Then, all of a sudden, we fell below that and it was difficult for everyone, especially for him.”
Liverpool finished a distant fourth in the Premier League in 2003-04. It was enough to secure Champions League qualification but the sense of regression was unmistakable. Two years after that outpouring of love, there was graffiti on the walls of Melwood, saying “Houllier out”. The final weeks of that season were difficult but he made a dignified exit while highlighting the trophies he had won and the work he had done to “take Liverpool into the 21st century”.
Even the avowed Houllier-philes, such as Carragher, Gerrard, Murphy and Owen, recognised a change was needed. “I always like to talk about the positives with Gerard because he was great for my career and he had a great impact on my life,” Murphy says. “I’m sure Stevie (Gerrard), Michael and others would say the same, given what he did for their careers. But he wasn’t the same after his illness. His sharpness of mind wasn’t the same. Something was different. When you consider what he went through, it wasn’t surprising.”
March 9, 2004, was the day Jose Mourinho announced himself to an English football audience by charging down the touchline at Old Trafford to celebrate Porto’s decisive last-minute goal in a Champions League tie. It was also the day that one of his agents, Jorge Baidek, informed the Liverpool chief executive Rick Parry of his client’s desire to succeed Houllier.
During a meeting at Anfield that afternoon, Baidek outlined Mourinho’s suitability as a coach, a manager and a figurehead. Parry was impressed but he was also slightly troubled by the 41-year-old’s antics that evening. “Seeing Mourinho celebrate like that reinforced my initial belief,” Parry said in Ring of Fire. “Of course, I’m sure he would have been a great manager for Liverpool — there’s no doubting his qualities — but was he really a Liverpool manager? Did he characterise the club’s values?”
Mourinho admitted his interest publicly, saying “Liverpool are a team that interests everyone” whereas Chelsea, rebuilding with the wealth of Roman Abramovich, was an “uncertain project”. The conversations continued as Houllier’s regime lurched towards its sad denouement. He was certainly still in the board’s thoughts when he led Porto to victory in the Champions League final two days after Houllier was sacked. Alan Curbishley, the Charlton Athletic manager, was also under consideration.
Ultimately, Moores and Parry followed with their first instinct. Rafael Benitez did not have Mourinho’s aura or charisma but his record with Valencia — two La Liga titles and the UEFA Cup in just three years — was seriously impressive. In any case, Mourinho had been offered the Chelsea job: bigger salary, bigger budget, better squad, better prospects. Everyone was happy.
Carragher raves about Benitez’s influence on the training pitch, particularly on the defence. It was everything he had hoped for from a coach who had intrigued him since his Valencia team beat Liverpool comprehensively, home and away, during the Champions League group stage in 2002. Gerrard said that Benitez’s Valencia side were the most difficult opponents he had ever faced, such was their organisation and tactical discipline.
Upon meeting the pair of them, plus Owen, at England’s team hotel in Lisbon during Euro 2004, though, Benitez left a mixed impression. Carragher was encouraged that the new manager had done his homework, at one point name-dropping reserve left-back Stephen Warnock, and spoke in detail about which players could adapt to which systems. By contrast, Gerrard and Owen felt a certain coldness from him.
“Gerard Houllier was a man-manager,” Hamann says. “It was always, ‘How are you? How is the wife? How are the kids?’ He was warm. Rafa was the opposite. The only thing he would ever ask you was whether you watched a game the night before. You just had to do the work asked of you. If you did, you would have a future with him. He wasn’t too bothered about anything else.
“But his training sessions were so good. He took me to another level in terms of knowledge of the game. He would go into depth about systems and different ways of playing and he would make you think about the game differently. He came up with things you had never thought of before. Defensively he was so good. We were so well organised.”
Benitez wanted Liverpool to defend higher up the pitch. He also wanted more tactical intelligence and more variation, an ability to switch between different systems even if the basic shape rarely veered from 4-2-3-1.
As well as sanctioning the controversial sale of Owen to Real Madrid, he publicly questioned whether Gerrard had the tactical discipline to operate as one of the two midfielders in that system. Xabi Alonso made a positive impression from the moment he arrived from Real Sociedad but Benitez’s first six months in the job were difficult. January 2005 featured an embarrassing FA Cup exit at Burnley and a miserable defeat at Southampton, which Hansen called the worst performance since his retirement (That was saying something). “We’re certainly not a relic yet but we’re nearer to it now than we were 15 years ago,” the former captain said, “and that’s the danger to me”.
Among the supporters, though, a quasi-religious fervour was building around Benitez. Before Liverpool played Chelsea in the League Cup final at the Millennium Stadium a few weeks later, a gold-framed portrait of him was carried around the streets of Cardiff and venerated. Mourinho’s Chelsea won that day — the match decided by an own goal from Gerrard against the club who were desperate to sign him — but the Rafalution, after a slow start, was about to gather pace.
What happened next is the stuff of legend. Liverpool, having scraped through the Champions League group stage thanks to a Gerrard-inspired comeback against Olympiakos, swept past Leverkusen and Juventus before facing Chelsea in the semi-final. This time, Benitez won the tactical battle and, while Mourinho insists to this day that Luis Garcia’s “ghost goal” did not cross the line at the Kop end, victory was reward for Liverpool’s measured performance against a team who had just won the Premier League title in record-breaking style. The atmosphere for that second leg at Anfield had to be experienced to be believed.
Gravity seemed to catch up with Liverpool during the first half of the final in Istanbul, as the aristocrats of AC Milan rushed into a 3-0 lead, but Benitez’s half-time reshuffle, switching to a three-man central defence, brought an astonishing turnaround; within 15 minutes of the, restart the scores were level at 3-3. For the rest of the night, his team enjoyed a charmed existence, hanging on for a penalty shoot-out, where Dudek emerged as the hero.
“At 3-0 down, we were dead and buried,” Hamann says, modestly underplaying his role as the substitute who changed the game. “But a lot of matches come down to small details and Rafa was so good at managing them. He was going to take Djimi Traore off but then Steve Finnan came in with an injury. The way Rafa responded, changing his plans in a split-second, was unbelievable. I’m not sure many managers would have responded that quickly and with such a clear mind in that situation. Some people say Rafa was a lucky manager but if he hadn’t made that switch, we wouldn’t have won the European Cup.
“Looking back now, it’s an amazing story. If I think back to the different teams we had during my years at Liverpool, there were teams I would have fancied a lot more than that one. We had a solid defence, we knew how to control games, we had Stevie breaking forward and Luis Garcia scoring some important goals, and I think we found a way to compete in the cup competitions over two legs, but we had just finished fifth in the Premier League, 37 points behind Chelsea. We were nowhere challenging for the league. To win the Champions League was amazing.”
The “miracle of Istanbul” was revisited in great depth on this site recently. If anything, it occupies a strange place in the story of Liverpool’s 30-year journey back to the summit of English football. It came at precisely the halfway point between 1990 and 2020. Perhaps, with another 15 years’ hindsight, it can be seen as an extraordinary, improbable diversion from the wider odyssey.
At the time, though, it was everything — not least to Gerrard, a local lad and lifelong fan who had become Liverpool’s captain at the age of 23 and, over the difficult previous two years, had sometimes felt as if he alone was carrying the heavy burdens of expectations and disappointment felt by the red half of the city.
He had been contemplating his future, wondering if his career might be at better served at Chelsea than at a club in apparent need of a long-term rebuild. And now, against all odds, his dreams had come true: euphoria, utopia, total bliss. As he said that night, still in a state of disbelief, “how can I leave after this?”
The streets of Liverpool were crammed for the victory parade back the following evening. People climbed trees and scaled lamp posts to get a glimpse of their unlikely heroes, who were waving back at them from their open-top bus, holding that giant trophy up for them to see.
Gerrard describes that week as the best of his life: a blur of celebrations and parties. It felt like the high would go on all summer. After all that agonising over his future, amid persistent interest from Chelsea, he had never felt happier or more ready to commit his future to the club.
Within a few weeks, Gerrard’s euphoria had given way to anger. He felt as if the club had turned the tables on him. He had to wait two weeks for an offer and when it came, it fell far short of his expectations. A meeting with Benitez increased a sense of suspicion on both sides. Gerrard felt the manager had never rated him and wanted to sell him to raise funds to rebuild the squad. Benitez denied this and, with money proving a sticking point, he asked his captain whether he was really as committed as he kept claiming.
This was becoming a theme for Liverpool. In the 15 years since their last league title success, they produced a succession of top-class players from their academy — and lost them. It began with McManaman’s move to Real Madrid in 1999. Yes, McManaman was determined to test himself abroad when his contract expired but that desire was fuelled by the club’s willingness to sell him to Barcelona in 1997 (only for the deal to collapse) and the team’s stagnation over the two years that followed. Fowler was out of favour and feeling unwanted, with little progress towards a new contract, when he left for Leeds United in 2001. Owen’s contract drifted into his final year before Benitez, in one of his first acts as manager, decided to sell him to Real. Money was a factor but all three players in question felt a lack of real commitment, warmth and ambition from the club.
And so it was with Gerrard. Exasperated, he submitted a transfer request. The club indicated they would sell if Chelsea met their £35 million valuation. “It looks pretty final,” Parry said glumly.
That night, Gerrard turned on the television news and saw a replica shirt bearing his name being burnt outside the training ground. He saw fans who were furious that, just weeks after writing his name in Liverpool folklore, he was about to betray them by leaving for Chelsea. Friends and family members messaged, begging him to stay. Did he really want to be a pariah in his own city? Had he really thought it through? His head was spinning. He called Dr Waller and described what sounded and felt like anxiety attacks. Every time he thought of leaving, they intensified. When he considered the alternative, a calmness took hold. Over the course of a traumatic evening, that made his decision for him.
Gerrard told the club he wanted to stay and sign a new contract after all. The proposal had previously included an escape clause that would allow him to leave for a certain fee if Liverpool failed to qualify for the Champions League. Gerrard asked for that clause to be removed. He didn’t want to move. He wanted to be the captain that led Liverpool to the trophy they craved more than any other: the Premier League.
On the packed flight home from Istanbul, while his players carried on celebrating or caught up with much-needed sleep, Benitez was drawing up plans, plotting the next phase of the Rafalution. Yes, they were champions of Europe, but he needed a squad that could compete in the Premier League. Dudek, the match-winning hero the night before, was going to be replaced in goal by Pepe Reina. Smicer and Milan Baros, who had made important contributions in the final, would be moved on. Emotion was not going to cloud Benitez’s judgement. It never did.
“What a lot of people don’t appreciate is that, realistically, we probably weren’t even in the top 15 or 20 teams in Europe in 2005,” Carragher says. “Yes, we won the Champions League, which was the greatest thing that ever happened to us, but Rafa knew and we all knew that things needed to improve the next season. And 2005-06 was a massive jump in that we got 82 points, finished third and won the FA Cup.
“We improved a lot after 2005. The problem was that it was probably the best era there has been in the Premier League. You had Wenger, Mourinho, Ferguson and Benitez managing the top four teams. The competition was just so good and we didn’t really have the money to get beyond where Man United and Chelsea were. We spent quite a lot of money, but we needed more to be able to strengthen because we were rebuilding from a lower base, whereas those teams were already built and ready to compete.”
A higher class of player started to arrive — Reina, Daniel Agger, Mohamed Sissoko, Dirk Kuyt — but even these were hardly top-of-the-market signings and Benitez was still having to gamble on free transfers (Fabio Aurelio, Bolo Zenden, Andriy Voronin) and lower-end signings (Alvaro Arbeloa, Gabriel Paletta, Mark Gonzalez) with varying degrees of success. “A lot of the players who came in struggled simply because of the size of the club and the expectation on their shoulders,” Warnock says. “If you’re playing for Liverpool, you feel that expectation at every turn.”
A strong third-placed finish in Premier League in 2006, along with a Gerrard-inspired triumph in the FA Cup final, was followed in 2007 by another run to the Champions League final, where Milan got their revenge. It was a stronger Liverpool line-up than in Istanbul, but, with Jermaine Pennant on one wing and Zenden on the other, it still had a makeshift look. It sometimes felt that a shortfall in match-winning quality left them over-reliant on both Benitez’s tactical acumen and Gerrard’s dynamism.
“Rafa is a genius, the way he works,” Hamann says. “We were so good in the Champions League matches. But if you ask me for my honest opinion, I would say we were still six, seven, eight players short of a squad that could win the league. We believed we could do it because we had players like Pepe, Carra, Sami, Xabi, Stevie, but we were a bit short in other areas. Looking back, it was a bit of a long shot to think we would win the league.”
Benitez often used to linger after press conferences, once the cameras and tape recorders were off, and lament the numerous others he could have signed if only the club had been quicker and more decisive in following his recommendations: Dani Alves, Nemanja Vidic, a young Gareth Bale, a young Sergio Aguero and so on. They were competing against all the biggest, richest, most powerful clubs in the Champions League but they were rarely operating in the same areas of the transfer market.
Liverpool didn’t have a multi-billionaire sugar daddy like Roman Abramovich at Chelsea. Their match-day revenue paled in comparison to that at Manchester United, who had an extra 31,000 seats and far more corporate facilities at Old Trafford. The board had been talking for years about building a new stadium on Stanley Park to generate more revenue in the longer term but they didn’t have the money to do that without severely reducing their investment in the team. Something was going to have to change.
On a cold afternoon in February 2007, the wind of change blew through the corridors of Anfield as Liverpool rolled out the welcome mat to their new co-owners: George Gillett Jr, owner of the Montreal Canadiens ice hockey franchise, and Tom Hicks, owner of the Texas Rangers and the Dallas Stars.
This was the culmination of a process that dated back to 2003, when the chairman David Moores first indicated he might have to sell the club to allow it to move on. Those showing serious interest included: Liverpool fan and property tycoon Steve Morgan, who later bought Wolverhampton Wanderers; Thaksin Shinawatra, the Prime Minister of Thailand, whose offer was rejected amid confusion over his strategy for the club and concerns about adverse publicity; Robert Kraft, the owner of the New England Patriots and New England Revolution; Dubai International Capital (DIC), the emirate’s private equity investment fund. Moores was desperate not to get it wrong. As Parry acknowledged on several occasions, “You can only sell the family silver once.”
Kraft was their preferred suitor but a firm bid never materialised. They were impressed by DIC, whose £450 million bid Moores provisionally accepted in early December 2006, but the sale process dragged on due to differences over the finer points of the sale and the planned construction of a new stadium. In late January 2007, Gillett, having previously conceded that his pockets were not deep enough, signalled he was ready to make a new bid, this time with the backing of Hicks, one of America’s richest men. This proposal contained significant pledges about the stadium, player investment and, crucially, respecting the club’s heritage without putting it at financial risk.
Selling his 51.6 per cent stake in Liverpool made Moores, a very rich man, even richer. In a statement, he urging the rest of the shareholders to follow his example, calling it “a great step forward” for the club and its supporters. For a truer reflection of Moores’ feelings at the time, it might be better to consult Parry, who called it the worst day of the former chairman’s life.
Gillett and Hicks made a lot of the right noises: no, they would not put any debt on the club, unlike the Glazers at Manchester United; yes, construction would start on Stanley Park within 60 days; yes, Benitez would be supported in the transfer market without interference; yes, they would communicate with the fans; they were motivated by “winning, passion, respect”, not profiteering; they wanted to add to the club’s lustre, “not detract from it”.
There was the odd disconcerting noise, too. If fans could excuse Hicks for referring to Liverpool’s great rivals “Man Ham”, it was certainly strange that Gillett, when asked how they were going to finance the construction of the new stadium, just shrugged, laughed and said: “We don’t know yet”.
Still, he laughed, though, didn’t he? So it was probably just a joke. Yes, almost certainly a joke.
It was the morning after another Champions League final. This time, in Athens, the mood at the Liverpool hotel was far removed from that in Istanbul two years earlier. They had played well against Milan — a much more controlled, mature performance than in 2005 — but this time, their luck was out.
Benitez was exasperated and, for once, it was not because of something he had spotted while watching the game. He had spent much of the night trudging through the streets of Athens, brooding not just over the result but over his concerns over the summer ahead. He felt Gillett and Hicks, for all their bluster, didn’t really understand what was at stake in the transfer market or, critically, how to operate. “I want things to happen now,” he told reporters that morning. “I’m tired of talking. I want things to be done.”
They backed Benitez that summer. They missed out on Florent Malouda, who chose Chelsea instead, but they did sign Yossi Benayoun, Ryan Babel and, most excitingly of all, Fernando Torres in a club-record deal costing an initial £20.2 million. Their total transfer outlay that summer was around £46 million and, even with around half of that amount recouped in sales, it was Liverpool’s biggest ever investment.
The new season began well. Torres was a spectacular success, transforming their attack as Liverpool went unbeaten in the Premier League until mid-December. But behind the scenes. cracks were appearing and important relationships were seriously strained: between Benitez and Parry, between Benitez and the owners, between Hicks and Parry, even — and not least — between Gillett and Hicks. That folksy charm had given way to sniping in every direction. Benitez, after sending one transfer-related email too many, was rebuked by Hicks, telling him to “focus on training and coaching the team”. Benitez, in a witheringly sarcastic tone, used that phrase 15 times in his next press conference.
Shortly after that, it emerged that the owners had lined up the California-based former Bayern Munich coach Jurgen Klinsmann to replace Benitez — “an insurance policy,” Hicks later insisted. Liverpool’s supporters were horrified. Why would the owners, by their own admission lacking in football knowledge, undermine a Champions League-winning coach like that?
There was no still no shovel in the ground on Stanley Park. The owners released a new set of drawings and plans from another architect, the Dallas-based HKS. All glass and steel, it looked spectacular, with a planned capacity of 76,000. But it had already begun to look like a pipe dream under Gillett and Hicks. And where was the money going to come from?
Then came another bombshell as the owners’ £350 million refinancing deal saw a heavy debt burden placed on the club. By the end of the 2007-08 season, when they reached another Champions League semi-final and finished fourth in the Premier League, Liverpool’s net debt had soared to £299.5 million. All of this coincided with the credit crunch, which hit Gillett and Hicks hard. It also plunged Liverpool into serious financial trouble at a time when the club was already in the early stages of something like a civil war.
Jamie Carragher is looking back: not with anger but certainly with frustration and a few regrets as he remembers the best Liverpool team he played in. It had a machine-like quality — unyielding in defence and dominant in midfield through Alonso and Javier Mascherano — but it also produced some beautiful flourishes in attack when Gerrard, in a more advanced role, combined with Torres.
Liverpool won 25, drew 11 and lost just two of their 38 Premier League games in 2008-09. They even won 4-1 at Old Trafford a few days after hammering Real Madrid 4-0 at Anfield in the Champions League. Then came Yossi Benayoun’s stoppage-time winner at Fulham, which took Liverpool two points clear of Manchester United at the top of the table, albeit having played two more games. The celebrations at the final whistle represented a real sense of belief. “There was a real feeling that it could happen,” Carragher says.
That feeling grew the following day when Manchester United trailed 2-1 at home to Aston Villa. But then Cristiano Ronaldo equalised with 10 minutes remaining and Federico Macheda, a little-known teenager, came off the bench to score a stoppage-time winner. Anything Liverpool could do, Manchester United could do better. The title went to Old Trafford, their 18th overall, equalling Liverpool’s record. If anyone had proposed such a scenario in 1990, when Liverpool had 18 titles to their rivals’ seven, it would have seemed implausible.
“I think, around that time, we were in the best five or six teams in the world,” Carragher says. “There were five or six teams who could realistically win the Champions League. Four of them were in the Premier League. There were three seasons on the bounce (2006-07 to 2008-09) where the Premier League had three of the four semi-finalists. That was the problem and I don’t think we could go the extra mile financially to get beyond Man United and Chelsea.
“People might say, ‘Yeah, but you signed Torres’ but the thing with Torres is that Chelsea and Man United looked at him for a long time and didn’t think he was right for the Premier League. Even for our Spanish lads, it was a big surprise how well he did for us straight away. That was an amazing signing that helped us bridge that gap and very nearly get there. The spine of that team could manage everything but if you look at the rest of the squad, it was hard to compete with what Chelsea and Man United had. Even if we were spending £50 million, we had to spread that out on three or four players because we were still building.”
Benitez agrees. “We were getting closer all the time and we were improving,” he says. “When you don’t have the same money as your rivals, you have to be successful with almost every signing. We were very close in 2009 but that last step is the most difficult.”
Many recollections of that campaign revolve around Benitez’s infamous press conference in January 2009 when he embarked on a monologue listing a series of “facts”, alleging that Ferguson and his team received favourable treatment from match officials and the FA. Gerrard is among those who have suggested that his manager’s “ramble” backfired.
Benitez feels it is a red herring. “People talk about the press conference I gave but it’s not true,” he says. “In our final 11 games in the Premier League, we won 10 and drew one. We were as close as we could be at this time. Why? Because United were doing better. They had a very strong team. Also, I think they were a little bit lucky in some games, like when Macheda scored a late goal against Aston Villa and things like that. Were we close? Yes but United were stronger than us at this time.”
Carragher broadly agrees. “I don’t blame the manager or say it was his fault we didn’t win the league,” he says. “If I look back on that era, I wish we could have won more trophies because those were the best years of my career. I think we underachieved in the cups — we should have won a League Cup or another FA Cup — but I don’t think we could have done much more in the league. You could actually argue we overachieved. I think what we did that season was probably about the maximum could have done without reinforcing.”
At the start of the 2009-10 season, Ferguson chuck one of his verbal hand grenades towards Anfield. “Liverpool have just had their best season for nearly 20 years, finished up with 86 points and still finished four points adrift,” the United manager said. “It will be hard to match that, let alone improve. Other teams will read Liverpool better this season.”
Oh, they will, will they?
Yes, they did. Depleted by the summer sale of Alonso to Real Madrid, Liverpool lost two of their first three Premier League matches, five of their first 11. They were knocked out of the Champions League in the group stage. The entire miserable season played out to a backdrop of tension at boardroom level (not least towards an increasingly disillusioned and outspoken Benitez) and serious concerns about how the club were going to meet the interest payments on their debt if, as transpired, they missed out on Champions League qualification.
There were frequent pre-match and post-match protests against Hicks and Gillett. Those who worked for the club spoke of bitter divisions in the boardroom, among the office staff and the players. “Inside the club, it was toxic,” one source says. “People who had worked for the club for 30 years were being asked, ‘Which side are you on?’. It was horrible.”
Benitez was in the middle of it. “I used to get a bit frustrated with Rafa when he said things in the press about the owners,” Carragher says. “Obviously, the players don’t work with the owners and the manager does, and I know he was very frustrated with a lot of different things, but it felt like the whole situation took over from the football. There was something every week.
“Maybe I’m giving the owners an easier ride than I should; what they did financially, and the way the ended up running the club, was a disgrace. They did back Rafa when they first came in but problems came after that: the credit crunch, the recession, not caring one bit about Liverpool. I’m just saying that I hate it when it feels like teams think they’ve almost got an excuse when things aren’t going well. Man United had the Glazers, didn’t they? For me, playing for Liverpool, it was always, ‘Let’s put all our energies and focus into winning and try to ignore the other things’.
“But we needed the owners to go again in the transfer market that summer. They didn’t go again. We lost Xabi, which had a big impact. We bought (Alberto) Aquilani, who wasn’t fit, and Glen Johnson. Pre-season wasn’t great — you could sense the friction — and before you knew it, we had lost two of our first three games and it was just… a mess, sadly.”
Liverpool finished seventh in the Premier League. Mascherano, Gerrard and Torres were left to wonder whether to stick around if, as it appeared, things were going to get worse. Benitez was not given the choice. His contract was terminated — officially by mutual consent, though mutual contempt might be a better description where his relationship with the board was concerned — and the mood on Merseyside grew even darker. It had been 20 years since the last title and, amid escalating concern about the owners and the finances, a deepening mediocrity beckoned.
Early in the 2010-11 season, Charlie Adam helped his unfancied Blackpool team win 2-1 win at Anfield, leaving Liverpool in the relegation zone after a dreadful start to life under Roy Hodgson. In the grim final minutes, the Kop started chanting loudly — and pointedly — in honour of Kenny Dalglish.
It was the post-match scenes, though, that struck Adam. “There was a huge protest, with their fans chanting against the owners,” the former Blackpool midfielder, who joined Liverpool the following year, says. “There was so much unrest. Even as an opposition player, you couldn’t miss it.”
Warnock, who by now was at Villa, could sense it too. “It just didn’t feel anything like the same whenever I came back around that time,” he says. “Behind the scenes, it felt totally different. The club massively lost its way for a few years.”
The squad that had run Manchester United close barely a year earlier had crumbled. Alonso and Mascherano had left for Real Madrid and Barcelona respectively, Agger, Gerrard and Torres were all struggling for fitness and, amid a worsening financial predicament, and Hodgson’s various low-priced signings (Christian Poulsen and Paul Konchesky) and free transfers (Joe Cole and Milan Jovanovic) flopped. Cole, eager to impress as he sought to prove his injuries were behind him, was sent off on his debut and didn’t recover. “Liverpool was the right club at the wrong time,” he says.
Hodgson might feel the same: that under different conditions he would have lasted more than half a season on Merseyside. After all, he was hardly the first Liverpool manager to favour safety-first football.
But it is hard to imagine Houllier or Benitez would ever have had a team record just 36 per cent of the possession while losing to Tony Pulis’s Stoke City. Under Hodgson, Liverpool were genuinely at risk of relegation. There was also a humiliating League Cup defeat by Northampton Town. Beyond that, Hodgson and the fans struggled to relate to each other on any level, hence the clamour for Dalglish. A wide range of characters have managed Liverpool but Hodgson still appeared incongruous.
“Roy Hodgson was the first manager where I can really say he wasn’t the right fit,” Carragher says. “He’s a good manager but at Liverpool, he seemed to go into games fearing the worst. At a really top club, you can’t have that outlook.
“Also, for Liverpool fans, every word the manager says is picked up and magnified, so you’ve got to make sure those words are right. With Roy, you were sometimes thinking, ‘I wish he hadn’t said that’. He probably wasn’t streetwise enough like that. And because he was English and didn’t have any real… mystique around him.
“Hodgson and the owners always got the blame for everything but we were terrible at the start of that season. How could Liverpool, with the players we had, lose at home to Blackpool? That wasn’t down to the manager. We were awful that day. And I don’t think the application from some of the players was great under Roy Hodgson. They knew they could get away with it because the manager and the owners were always going to get the blame, no matter what.
“I actually felt sorry for Roy Hodgson. If people are taking the piss out of him, they need to remember he’s managed all over the world — he’s managed Inter Milan, he took Fulham to a Europa League final before he came to Liverpool. He did a brilliant job at Fulham, really good job at West Brom and Crystal Palace. He just wasn’t the right manager for Liverpool.”
In August 2010, Joe Januszewski, a senior vice-president of the Fenway Sports Group (FSG), was at home bottle-feeding his baby boy, with more than half an eye on the Boston Red Sox’s game against the Toronto Blue Jays, when he took the call that went some way towards changing the klix of his beloved Liverpool Football Club.
FSG, which owns the Red Sox, had been approached by a third party about the possibility of buying Liverpool. As the “token soccer geek in the offices”, Januszewski was invited to advise the group’s chairman John W. Henry whether or not he thought it would be a good idea.
His impassioned response could barely be heard above the noise from the crowd in Toronto, so he was told to put his thoughts in an email. He rattled out a response that almost amounted to a plea. He explained that Liverpool were one of the biggest clubs in the football world and the opportunity to buy them, potentially for a knock-down price, was too good to miss, particularly with American interest in football surging after the 2010 World Cup. Liverpool were ailing under the Gillett-Hicks regime, in desperate need of salvation. If they got it right, the upside — both on the pitch and, crucially, on the financial side — would be enormous.
Sixty-six days later, FSG became the new owners of Liverpool. Their $476 million offer was rejected by Gillett and Hicks but accepted by Martin Broughton, who had been appointed as the club’s independent chairman with a mandate from the banks to find a buyer as a matter of urgency. Gillett and Hicks tried to have the sale blocked at the High Court in London but on October 13, just 48 hours before the deadline to repay the club’s £237 million debt to the Royal Bank of Scotland, Mr Justice Floyd ruled against them, saying that they had “absolutely no right to veto a sale”.
FSG inherited a club that was in desperate need of repair. The first game under their ownership was a Merseyside derby at Goodison Park. Everton won 2-0, leaving Hodgson’s Liverpool in the relegation zone. One Everton fan shouted to Henry, in the directors’ box, “John, you bought the wrong club.” Nearly 10 years on, it remains Liverpool’s last defeat by their local rivals.
They bought Liverpool as an investment, rather than a plaything or an act of philanthropy but from day one, they recognised what the fans wanted more than anything.
Just as the Boston Red Sox had finally lifted the 86-year “Curse of the Bambino” under FSG’s ownership, so Liverpool’s fans hoped and expected their own hoodoo to be broken. “Fenway Sports Group have a unique skill set for what we call in the US breaking curses,” Henry said not long after the Liverpool takeover.
There was no magic wand effect on Merseyside. FSG were making their tentative first steps in a very different sports industry, learning on the job. One parallel with the Red Sox experience, though, came when they decided that, as with Fenway Park, the best option would be to redevelop a historic stadium rather than demolish it and rebuild a new one. That proved a popular decision with Liverpool’s supporters. The new Main Stand opened in 2016 and the expansion of the Anfield Road end, which will take the ground’s capacity to 61,000, is expected by 2023.
FSG hoped to be able to bide their time before making changes on the football side too, but that luxury was not available. Whereas Gillett and Hicks bought a club that had won the Champions League less than two years earlier, with an improving team under stable management, FSG bought a club in a state of disarray. Before they could even think about moving forward, they needed to try to stop the rot.
When taking charge of Liverpool for the second time, more than quarter of a century on from the first, Dalglish said he felt he was grateful for the opportunity to repay his debt to the club.
He was widely recognised as the greatest player in Liverpool’s history. In five full seasons as manager, he led them to three league titles and two FA Cups. He also emerged as the city’s spiritual leader in the dark, harrowing days after the Hillsborough disaster in 1989. All of those responsibilities and pressures took a heavy toll on him, contributing to the stress that led to his resignation in February 1991. In the two decades since then, his legacy had been squandered. And still he felt he owed the club a debt.
They were only four points clear of the relegation zone when he was placed in temporary charge following Hodgson’s dismissal in January 2011. The first challenge, he knew, was to rebuild confidence among a group of players who looked bereft. Torres did not wait around long enough to bare witness to the Dalglish effect — he joined Chelsea in a £50 million move, saying he felt “betrayed” by the Liverpool hierarchy’s broken promises over the previous 18 months — but others felt happier immediately. Kuyt looked back to his old self, while recent signings Raul Meireles and Maxi Rodriguez were more settled. Youngsters such as Martin Kelly, Jon Flanagan and Jay Spearing showed promise. A mid-season signing called Luis Suarez made a significant impact.
One afternoon in March, they beat Manchester United 3-1, with Kuyt scoring a hat-trick, as the crowd sang “Happy Birthday” to Dalglish. On the pitch and in the stands, Anfield was a happy place again.
“Kenny united the fanbase straight away,” Carragher says. “King Kenny, Mr Liverpool, a god to the supporters. He had a huge galvanising effect and we had a great a run. It wasn’t so much Kenny coming and changing things on the training pitch. It was more that he was a figurehead — someone the players could look up to, not hide behind if things weren’t going well.”
Liverpool ended up sixth and it was no surprise that FSG made his appointment permanent. The following season, they beat Cardiff City on penalties to win the League Cup, their first trophy in six years, and reached the FA Cup final, where they were beaten by Chelsea.
But the Premier League was a struggle. They started encouragingly, despite a few too many draws at home to modest opposition, but lost 11 out of 19 matches in the second half of the season, ending up eighth. Dalglish was summoned to Boston, where he was sacked.
Adam, who had arrived Blackpool, was “gobsmacked” by the decision. “I thought he did a really good job,” the former Scotland midfielder, now at Reading, says. “He came in and stabilised the club when there were so many issues. It was tough at that time to compete with the clubs who were all spending big money but we won a trophy and got to another final. The league was disappointing but the performances were good a lot of the time. I thought Kenny would stay. I think most of us did.”
Carragher was less surprised. “They gave him the job but that was probably because he was doing so well that it was almost impossible not to appoint him,” he says. “I’m not sure the owners ever really saw him as the manager long-term. It felt like it wasn’t going to take much for the owners to move on from Kenny. But I feel it was harsh to get rid of him, I really do.”
So did many of the supporters, particularly those older ones who idolised Dalglish. There was only one trophy in his second spell but he had brought something else important: stability and, for the owners’, some much-needed breathing space as they tried to get their bearings in English football. Oh, and he also left the fans another idol in the No 7 shirt to cherish.
Luis Suarez signed for Liverpool in a £22.7 million on deadline day in January 2011 — the same day the club signed a bewildered Andy Carroll from Newcastle United for £35 million and sold a disillusioned Fernando Torres to Chelsea for £50 million.
Two of those deals are looked back on with buyer’s remorse. The other, Suarez, is recalled at Anfield with a range of emotions. It was a riotous relationship, a whirlwind romance. It was never going to last, of course, and there were times when he seemed to treat the club and the game with the contempt he usually reserved for opponents. But for three and a half turbulent years, Suarez thrilled Liverpool and their supporters so much that they looked beyond his faults and forgave anything.
He was banned for 10 matches by the FA for biting Chelsea’s Branislav Ivanovic (the second of three such bans in his career). He was also banned for eight games for racially abusing Manchester United’s Patrice Evra in October 2011. Liverpool’s players, clinging to a belief in their team-mate’s innocence, wore T-shirts in solidarity with him, while the club continued to back his version of events until, on his return to action, he snubbed Evra in a pre-match handshake at Old Trafford. Suarez, Dalglish and the club apologised the next day but the damage to Liverpool’s reputation — and, crucially, to Evra and the game’s anti-racism movement — was extensive.
Suarez also tried to engineer a transfer to Arsenal in the summer of 2013, saying that he needed to be playing in the Champions League (something Liverpool had not done since December 2009). But, after Gerrard and Rodgers persuaded him to knuckle down, he went on to enjoy an annus mirabilis. It wasn’t just the stunning quality and quantity of his goals — 31 of them in 33 Premier League appearances. It was the incessant, insatiable, unplayable nature of his performances, helping to propel the team to heights they had never imagined.
“He was unbelievable,” Jose Enrique, who arrived from Newcastle in 2011, says. “He could win games on his own. We could play a shitty game and we knew that with one long ball behind the defence, he would score. Even with this great team now, I believe Luis Suarez is the best player I’ve seen in a Liverpool shirt. Steven Gerrard was different class but I didn’t see Stevie at his peak.”
Gerrard feared he would never come back from the groin and ankle injuries that restricted him to just five appearances in nine months in 2011. All those years of superhuman endeavour had taken a toll on his body. That, in turn, took its toll on an introspective mind. Mentally, as well as physically, Gerrard wondered how much more he had left to give.
With the help of a surgeon, a psychiatrist, a physio and his family and friends, he made it back to the Liverpool team. But things weren’t the same anymore. They won the League Cup in 2012 but they were no longer a top-four team, a Champions League team. New signings were no longer welcomed as “the last piece of the jigsaw”. They won the League Cup in 2012, their first trophy in six years, but higher objectives seemed a long way away. In September 2012, now 32, he admitted that he had to be “realistic” and acknowledge that the chance to win the Premier League might have gone.
Brendan Rodgers, only seven years Gerrard’s senior, succeeded Dalglish as manager. He had earned an impressive reputation as a coach at Swansea City but FSG made that appointment with a long-term rebuild in mind. Rodgers impressed the owners with his evangelical zeal as he preached about bringing a more modern playing philosophy to Liverpool but he was not promising a quick fix. An optimistic view, after they won just two of their first 11 Premier League matches under Rodgers, was that this was going to take time.
After that disconcertingly slow start, though, Rodgers and Liverpool found a way forward. Suarez’s devilish flair was at the heart of every attack but Philippe Coutinho and Daniel Sturridge, signed from Inter Milan and Chelsea respectively for a combined £20.5 million, were thriving too. So was Raheem Sterling, whom Rodgers dared to make a first-team regular at 17. And so was Gerrard, adapting to the demands of a deeper role, with Jordan Henderson doing some of his legwork.
They finished a distant seventh in the Premier League in 2012-13 but the improvement during the second half of that season gave just a hint of what was to come. “The training under Brendan was the best training I had in my life,” Enrique says. “The intensity was so high, always with the ball. Every session was different. We were improving all the time.”
“In some ways, the Liverpool job probably came a bit too early in Brendan’s career in terms of knowledge and maturity as a manager but he was a brilliant coach,” Carragher, who retired at the end of the 2012-13 season, says. “I think he’s treated a bit unfairly by some Liverpool fans. I don’t think people appreciate how good his coaching was and how well he managed the situation when Luis Suarez wanted to leave. Brendan made him train with the reserves. For a young coach at a big club, that was brave.”
With Suarez back on board, the 2013-14 campaign was a blur of goals and wins: 4-1, 4-0, 5-1, 4-1, 5-0, 5-3, 4-0, 5-1, 3-2, 4-3, 6-3, 4-0. A 4-0 win over Tottenham at the end of March had Anfield shaking to its foundations. Then came a tense afternoon at West Ham, where Gerrard kept his nerve to score convert two penalties. With five games left, with Chelsea and Manchester City stumbling, Liverpool had taken control of their klix.
Manchester City came to Merseyside two days before the 25th anniversary of Hillsborough. The atmosphere that day was charged with emotion, not least for Gerrard, whose cousin Jon-Paul Gilhooley was, at 10, the youngest of the disaster’s 96 victims. By the end of a tumultuous afternoon, Liverpool, who won 3-2 thanks to Coutinho’s late strike, were just four wins away. Gerrard gathered his team-mates in a huddle on the pitch and, yelling to make himself heard above the din, told them, “This. Does. Not. Slip”.
They went to Norwich City and won 3-2 again. It was another rollercoaster ride but by now, Liverpool had won 11 on the run. They just needed seven points from their final three games, the first of them at home to Mourinho’s Chelsea.
And… it slipped. Gerrard slipped. In the third minute of stoppage time, at the end of a frustrating first half, a harmless-looking ball ran away from him in midfield and he slipped. Demba Ba raced clear to score, putting Chelsea 1-0 up.
Carragher was in the crowd. When it happened, he was making his way down to the players’ lounge, trying to beat the half-time rush. “I got there and they were showing the replays,” he says. “That was the first I saw it. I was just devastated for him.”
In that single moment, the wave of euphoric self-belief that had been carrying Gerrard and his team-mates for months came crashing to the ground. Chelsea added a second goal right at the end of a second half which seemed less like a sporting contest than a psychological event. As Gerrard says in his autobiography, “I was flailing away, desperate to atone for my error.”
He had been a nine-year-old boy at Liverpool’s centre of excellence the last time they won the league. It had been 24 years. He had been a first-team player for 15 of them. There had been highs, there had been lows and, for the local lad who had carried the hopes of half a city on his shoulders, it had all seemed to be building towards the final weeks of that season. He broke down in tears on his way home that night. There were still two games to go, six points to fight for, but he knew deep down it was over. Manchester City would finish the job. They did.
“I was devastated for him,” Carragher says. “Not just because he’s my mate but because of everything he had done for the club over the years. The finals in Cardiff and Istanbul; we wouldn’t have won any of them without Stevie. He was a massive part of everything we won. If that had to happen to someone, I wish it could have been anyone other than Stevie.”
“I still feel sad for him now,” Enrique says. “I would loved for us to have won the Premier League that season but I would have been even happier for Stevie because you could see how much it meant to him. It was the only trophy he hadn’t won for Liverpool. But we didn’t lose the league because of Stevie. I hope he knows that.”
Now manager of Rangers, Gerrard said recently that he thinks about the slip “most days”. “I have to live with my regrets, if you like,” he told The Athletic. “And I don’t think they’ll ever go away.”
There are a couple of common threads that link Liverpool’s surges in the Premier League in 2002 and 2009. In both cases, they were followed by a steep drop-off in performance the next season. Under Houllier, they went from second place (80 points) in 2002 to fifth (64 points) in 2003. Under Benitez, they went from third (82 points) in 2006 to third (68 points) in 2007 and from second (86 points) in 2009 to seventh (63 points) the next year.
Poor recruitment was a factor (Diouf, Diao and Cheyrou in 2002, Aquilani in 2009) but so too, it seemed, was something in the Anfield psyche. It was as if, after going so close and falling just short, they were left with a severe hangover. It was a familiar pattern under a succession of managers: boom and then bust. Houllier didn’t recover after 2002. Benitez did after 2006 but not after 2009. It was boom and then bust.
That was certainly the case after Rodgers’ team came so close in 2013-14. Suarez left for Barcelona, leaving a hole that would not be filled — to put it mildly — by the contrasting talents of Fabio Borini, Lazar Markovic, Rickie Lambert and Mario Balotelli, who scored a combined total of six Premier League goals in 2014-15. Sturridge managed four in an injury-hit campaign. It was a bleak season as they fell from second (84 points) to sixth (62 points). It ended at rock-bottom with a humiliating 6-1 defeat at Stoke City, a sad ending for Gerrard before he moved on to LA Galaxy.
It was a surprise that Rodgers survived that summer. He had clashed with the club’s hierarchy over recruitment strategy, given the mish-mash of players signed by committee when Suarez left the previous year: Javier Manquillo (on loan), Alberto Moreno, Dejan Lovren, Emre Can, Adam Lallana, Markovic, Lambert, Balotelli and Divock Origi. The 2015 intake included three inspired acquisitions in Joe Gomez, James Milner and Roberto Firmino, but it also brought, on Rodgers’ insistence, the £32.5 million signing of Christian Benteke, who didn’t seem compatible with the manager’s philosophy or indeed the rest of the squad.
They no longer looked like a Rodgers team. His press conferences, previously enlightening, became tense, terse affairs. The manager, so ebullient when he arrived from Swansea, looked beaten. Eight Premier League games into the season, after a flat 1-1 draw at Everton, he was sacked. Fresh ideas were needed. Fresh inspiration too. There was only one man for the job.
Jurgen Klopp had them from the moment he flashed his first toothy grin in his introductory press conference in October 2015. Tanned and refreshed, having had five months off since a tearful farewell from Borussia Dortmund, he radiated charm, charisma and, somehow, humility. He didn’t trumpet a highly impressive record, as some managers might, but neither did he seek to play down expectations. He described himself as “a normal guy from the Black Forest” but insisted Liverpool’s predicament was “not so difficult as all the people in this room feel”.
He repeatedly called Liverpool a “special” club but he had diagnosed problems from afar. Twenty-five years had now passed since the last title triumph and a familiar angst had taken hold of the place. “I watch from outside,” he said. “They (the supporters and the players) seem to be a little bit nervous. The atmosphere in the stadium is good but nobody is really enjoying themselves. That’s what I mean when I say we have to make a restart. We have to turn doubters into believers.”
What a line. They believed in Klopp from day one — the supporters, the players and all the staff. “He changed everything,” Enrique says.
On the training pitch, he worked the players like dogs. Milner recalls it being “so physically intense, with so much sprinting and high-intensity running that one of the young lads was sick at the side of the pitch.”
Milner also remembers, almost from day one, the very precise work Klopp and his coaching staff did from a technical/tactical perspective to turn them into an effective pressing unit. Klopp has described his teams’ playing style as “heavy metal football” but the tactical details, according to Milner, “are more complicated than people might imagine. People might imagine it’s off the cuff — ‘just go and press like crazy’ — but it really isn’t like that. I don’t know if other teams work as hard in training as we do. Fair play to them if they do.”
It was a squad that, in places, looked ill-suited to Klopp’s high-pressing game, but there were some highly impressive wins in the first couple of months: 3-1 at Chelsea, 4-1 at Manchester City, 6-1 at Southampton in the League Cup. There was also a notable anxiety in their performances at Anfield. Klopp was shocked to see many fans stream towards the exits after the team fell 2-1 down to Crystal Palace in the closing stage. “At that moment,” he said afterwards, “I feel pretty alone.”
Gradually, throughout that season, the atmosphere changed. There was an uplifting run to the Europa League final, featuring stirring victories over Manchester United, Dortmund and Villarreal, even if defeat by Sevilla in the final (having also lost on penalties to Manchester City in the League final) was deflating. There were some long faces at their post-match party in Basel but Klopp called the players into a huddle on the dancefloor and told them there would be more finals in future. With that, he started chanting, “We are Liverpool” — and the players, naturally, joined in.
A little over two years later, Liverpool were preparing for another final: the Champions League final against Real Madrid in Kiev. Their trajectory over those two seasons had been steep — a story of top-class recruitment by the once-maligned transfer committee, which delivered, among others, Georginio Wijnaldum, Sadio Mane, Andy Robertson, Mohamed Salah and Virgil van Dijk, and inspired management which has fostered a powerful team spirit and taken so many of their players to levels far beyond previous expectations.
Even so, that run to the Champions League final had come as a surprise to many. For the first half of that 2017-18 campaign, the defence leaked goals at a terrifying rate. A case in point came in the group stage away to Sevilla, where they charged into a 3-0 lead and then crumbled to a 3-3 draw. They lacked resilience, an ability to ride out the tougher periods into games. Then, halfway through that season, Van Dijk arrived from Southampton and suddenly, Liverpool could overwhelm opponents — notably in those breathless victories over Manchester City and AS Roma at Anfield in the Champions League knockout stages — without the constant fear of a defensive collapse.
They fell short in Kiev, beaten 3-1, but they were entitled to wonder whether things might have gone differently if Salah had not been injured early on and if they had a more reliable goalkeeper than Loris Karius, who was severely at fault for two of Real’s goals. Much like Benitez in Istanbul 13 years earlier, Klopp and the transfer committee had already identified the need for further upgrades whatever the result. Naby Keita was already on his way from RB Leipzig, Fabinho’s £40 million from Monaco was confirmed within 48 hours of the final, Xherdan Shaqiri joined from Stoke City and, most significantly at all, Alisson arrived from Roma, the commanding goalkeeping presence Liverpool had needed for years.
It was by far the most expensive transfer outlay in Liverpool’s history. Many thought they had overspent on Alisson in particular, but, like Van Dijk, he brought stability and composure. At last, Liverpool had a team and a squad that might be capable of challenging for the Premier League title, if only they could find a way past Pep Guardiola’s record-breaking Manchester City side.
In 2018-19, Liverpool posted the third-highest points tally of the Premier League era: 30 wins, seven draws and just one defeat. Unlike in 2013-14 they carried that momentum right to the end of the campaign. The mental fragility that undermined previous title challenges was nowhere to be seen. Their fraught, rousing victories at Southampton and Newcastle were celebrated with a fervour that underlined the belief that this was their time, their klix.
The problem was that Manchester City kept winning too. On the final day of the season, as Liverpool strolled to victory over Wolves, they needed Guardiola’s team to stumble at Brighton and Hove Albion. They did — briefly falling 1-0 down. For 21 minutes of that final day, Liverpool, 1-0 up at Anfield, were on course. There were frenzied scenes in the stands. Was the long wait nearly over?
No, Manchester City fought back to win 4-1 at Brighton and clinch their second consecutive title. Liverpool, having given everything, had fallen agonisingly short again. How short? For a sense of just how short, perhaps consider that their only defeat in that campaign came away to Manchester City, a pulsating, high-class encounter in which Mane seemed to have put Liverpool 1-0 up in the 18th minute, only for John Stones to clear the ball when, according to the Hawk-Eye system, it was just 11.7 millimetres from having crossed the line.